Privacy Policy
Last updated: May 2026.
At FenixSoul.ar we build digital products meant to organize useful everyday information. This policy explains, in general terms, how we handle information related to use of the website and our digital products.
This policy applies to the FenixSoul.ar website and to digital products developed under this brand, including MyHealthHub and other products that are available now or in the future.
This policy may be updated as products evolve, new features are added, or new distribution channels are introduced.
Information we may receive
We may receive information when someone browses the site, uses our digital products, completes forms, requests support, or contacts FenixSoul.ar.
That information may include:
- Contact details, such as name, email address, or the content of a message you send.
- Basic technical browsing information, such as device, browser, pages visited, or site usage data.
- Information the user enters inside each digital product, depending on available features.
In products such as MyHealthHub, the user may record personal health information—for example studies, medication, diagnoses, history, appointments, professionals, institutions, attachments, or personal clinical summaries. That information should be handled responsibly because it can be sensitive.
Purpose of using information
Information may be used to:
- Operate the digital products.
- Provide support or answer inquiries.
- Improve the experience of use.
- Maintain security and stability of the site and applications.
- Analyze overall site usage to make improvements.
- Share relevant product updates when appropriate.
We do not sell personal information to third parties.
User control
The user is responsible for information they choose to store, keep, share, or delete within each digital product.
For health-related information, we recommend recording only data that is useful for personal organization and sharing it only with people or professionals you trust.
Cookies and technical data
The site may use cookies or similar technologies to improve browsing, analyze overall usage, remember preferences, or support basic functionality.
Technical data may also be logged automatically for security, diagnostics, performance, and service improvement.
Responsible use of MyHealthHub
MyHealthHub is a personal health information organizer. It does not replace professional medical care, does not diagnose, does not prescribe treatments, and does not replace the formal medical record of a health institution.
Information organized in the application should be used as personal support for appointments, follow-up, preparation, or communication—but medical decisions should always be made with qualified professionals.
Security
We aim to apply reasonable security practices, data minimization, and continuous improvement. However, no digital system can guarantee absolute security.
We recommend that users protect their credentials, use trusted devices, sign out when appropriate, and avoid sharing sensitive information over insecure channels.
Retention and deletion
Information may be kept while it is needed to provide the service, fulfill operational purposes, respond to inquiries, or maintain reasonable support and security records.
When export, backup, or deletion features are available, they will be described within the corresponding product.
Contact
For questions related to privacy, support, or use of FenixSoul.ar products, you can write to: